Nicholls Tyreman is committed to protecting and respecting you privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of GDPR, the data controller is Nicholls Tyreman.
Information we collect from you
We will collect and process the following data about you:
Information you give us -This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise.
Information we collect about you - With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and information about your visit.
Uses made of the information
Most of the personal data we process comes directly from you by email, online, over the telephone, on paper or face to face.
Some information about you or your property may come from a third party introduction or a legal or personal representative such as; solicitor, executor or trustee.
We use information held about you in the following ways:
Information you give to us - We will use this information:
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
To provide you with information about other services we offer that are similar to those that you have already enquired about.
To notify you about changes to our service.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you - We will use this information:
To administer our site and for internal information, including data analysis, statistical and survey purposes.
To improve our site to ensure that content is presented in the most effective manner for you.
To allow you to participate in interactive features of our service, when you choose to do so;
As part of our efforts to keep our site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Who gets to see your personal data
All our staff have access to stored data as part of the efficient running of our business. All computers where data is stored are password protected to the individual user.
We only share data with third parties, relevant bodies and companies, when it is necessary for us to be able to provide our services. Data is not passed to third parties for their own purposes and any data passed is on the basis that it is kept securely and confidentially and not use for any unauthorised purpose.
We will disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long we keep your personal data
Normally personal data will be kept for seven years. Personal data will be kept to ensure we have fulfilled our legal and regulatory obligations and as long as it is relevant to legitimate business interests.
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
You have the right to correct any inaccuracies and to have access to your personal data. You should submit any requests in writing so that we can verify your identity and respond to your request within one month.
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
You may also contact us if you have any complaints relating to the processing of your personal data.
You may also raise a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk